Privacy Policy

This privacy policy (“Policy”) describes how EMCO Mechanical, LLC, (“EMCOmecanicalNC.com”, "EMCOmech.com", “we”, “us” or “our”) collects, protects and uses the personally identifiable information (“Personal Information”) you (“User”, “you” or “your”) may provide on our website. 

Site Visit Data

We use GoDaddy.com's Website Builder which is automatically configured to collect anonymous site visit information and is configured to collect additional traffic data, such as page load times. Raw server logs and traffic data, if enabled, are streamed to our service provider's data centers in the United States. This type of data does not contain personally identifiable information (PII) and is only used to help understand whether our site has visitors and is loading quickly.

Collection of personal information

We collect your PII, such as email address, purchase histories, and appointments, in order to provide email announcements, online sales, and online bookings; if these services are not offered on our website, or you do not use these features, your PII is not collected. At such time as PII is collected, this data is housed in our service provider's data stores in the United States. We have the ability to update, export, and/or delete your data to comply with applicable privacy regulations. At anytime, you may opt-in or opt-out of communications or data usage. Contact us for more information.

Places where website features obtain personal information from our customers via web page are encrypted by default. The data stores where the information is maintained are secured using the same methods our service provider uses to secure our data. Refer to Securing your digital identity for more information about how our service provider secures our digital identity.

Collection of non-personal information

When you visit the website our service provider automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to our website, pages of our website that you visit, the time spent on those pages, information you search for on our website, access times and dates, and other statistics.

Use and processing of collected information

We will not share, lease, sell, or distribute your personal information to any third parties. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

Any of the information we collect from you may be used to improve our website; improve customer service and respond to queries and emails of our customers; run and operate our website; market research. Non-Personal Information collected is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

We may process Personal Information related to you if one of the following applies: (i) You have given consent for one or more specific purposes. Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. 

This, however, does not apply whenever (i) the processing of Personal Information is subject to applicable data protection laws; (ii) Provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) Processing is necessary for compliance with a legal obligation to which you are subject; (iv) Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

Cookies

We use cookies to collect, store, and track information for statistical purposes to operate our website and services. After we use the data for statistical analysis, the data is completely removed from our systems. 

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you want to disable cookies, you can do it by accessing the settings of your internet browser. You can visit www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices. 

A cookie is a text file that is placed on your hard disk by a web page server. Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. 

Do Not Track signals

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. Our website does not track its visitors over time and across third party websites. However, some third party sites may keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you.

Links to Other Websites 

Our website contains links that lead to other websites. If you click on these links we are not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website. 

Restricting the Collection of your Personal Data 

If you wish to restrict the use and retention of the personal data you have already agreed to share with us, feel free to contact us and we will be more than happy to expunge your data from our records. 

Legal disclosure

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account, and personal data will likely be among the assets transferred.

Changes and amendments

We reserve the right to modify this Policy relating to the website or Services at any time, effective upon posting of an updated version of this Policy on the website. When we do, we will revise the updated date at the bottom of this page. Continued use of the website after any such changes shall constitute your consent to such changes.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the website or its services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the website and its services.

Contacting us

If you have any questions about this Policy, please contact us.

This document was last updated on May 7, 2023.